School Policies (2009-2010)
We at Music for Life – Yamaha Music School are committed to providing you with the highest calibre of musical instruction and services possible. In order to ensure optimal performance of our staff and school, we ask that you familiarize yourself with the school policies for 2009-2010:
PAYMENT
We currently only accept cash or cheque as forms of payment. Tuition can be paid in one instalment (total tuition) or ten instalments (total tuition divided equally over ten months) via post-dated cheques provided in September. We no longer accept payment on a month-to-month basis.
Post-dated cheques Post-dated cheques are cashed on or after the 1st day of each month.
Accounts past due A balance not paid within the first week of the month is considered “past due”. An additional charge of $10.00 is added to all accounts 30 days past due. Should the account go to collections, you are responsible for any and all collection costs. WE RESERVE THE RIGHT TO SUSPEND STUDENTS FOR NOT PAYING TUITION. Please inform us of any circumstances that may impair you from making required payments.
NSF cheques A service charge of $20.00 is added to all NSF “bounced” cheques.
Materials Materials for students in group classes (textbooks, workbooks, CDs, DVDs, stickers) are available for purchase at the school. Students are expected to own and bring the required materials to each class.
PARENTS, SIBLINGS, AND SCHEDULING
Timeslots are assigned based on the student’s and teacher’s availability. We cannot guarantee that it will be possible to change your timeslot later in the year.
Parents To the benefit of the student, one parent/caregiver per student should be present at each lesson of a group course, especially in the first years of learning, unless otherwise indicated by the teacher.
Siblings Where possible, siblings will be scheduled at concurrent or adjacent times. However, due to the large number of students at the school, it would be difficult to accommodate each family. We can therefore make no guarantee that siblings will be scheduled in this manner. In order to maintain a positive learning environment, siblings are asked to wait in the waiting room during a lesson.
ABSENCES, MAKE-UP LESSONS, AND WITHDRAWAL
The school year comprises 38 lessons, from September to June.
Students have been assigned specific timeslots which are held for them, regardless of their actual attendance. Students therefore have a responsibility to attend their lessons regularly. We understand that, from time to time, situations may arise that prevent students from attending their lesson. However, please realize that the instructors themselves have limited availability, and cannot be expected to provide an infinite amount of make-up lessons. If the timeslot itself is a problem, alternate options can be discussed with the teacher and the school.
Missed Private Lessons Make-up lessons are offered at the discretion of the instructor and the school, who will take into consideration the circumstances surrounding the absence in question.Neither the instructor nor the school hold an obligation to provide a make-up lesson.
Missed Group Lessons The teacher will make reasonable effort to provide homework assignments for a lesson missed. Due to the nature of the program, missed group lessons are not made up, although extra help sessions may be scheduled, on the teacher’s own time, if deemed necessary.
Cancelled Lessons In the event that the teacher or the school cancel a lesson, you will be informed of an alternate date for the lesson to take place.
Withdrawal In the event that you wish to withdraw from the program at any time in the year, you are required to submit two week’s written notice to the school. Tuition fees for the remainder of the year will be refunded. Registration and material fees are non-refundable.